Responsible Gaming
Gambling Should Be Entertainment, Not Income
At Château Montebello, we believe gambling should be enjoyed as a form of entertainment only. It is never a reliable way to earn money or solve financial problems. The odds in all casino games are designed to favor the house, and players should only gamble with money they can afford to lose.
Please gamble responsibly and within your means.
Age Verification
In Canada, you must be at least 18 years of age (or the legal gambling age in your province) to participate in gambling activities. Some provinces have set the legal age at 19. We verify all players' ages and prohibit underage gambling.
If you are under the legal gambling age in your jurisdiction, please do not attempt to gamble.
Warning Signs of Problem Gambling
If you experience any of the following, you may have a gambling problem. Please seek help:
- Chasing losses by gambling more to recover money you've lost
- Hiding gambling activities or lying about the amount of time or money spent gambling
- Gambling with money intended for bills, rent, or other essential expenses
- Feeling anxious, irritable, or guilty about your gambling
- Neglecting work, school, family, or other important responsibilities
- Borrowing money or using credit to fund gambling
- Experiencing relationship problems due to gambling
- Being unable to stop or control gambling despite wanting to
- Gambling to escape problems or difficult emotions
- Needing to gamble with increasing amounts to achieve the same excitement
Self-Help Tools
Most reputable online casinos offer tools to help you maintain control over your gambling. Consider using:
- Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount of losses you are willing to accept
- Reality Checks: Enable reminders that interrupt your session to notify you of how long you've been playing and how much you've wagered
- Self-Exclusion: Temporarily or permanently exclude yourself from your account to take a break from gambling
- Time Limits: Set session time limits to prevent extended gambling sessions
We encourage you to use these tools proactively if you feel your gambling is becoming problematic.
Support Organizations
If you are struggling with problem gambling, professional help is available. The following organizations provide confidential support, resources, and counseling:
Canada
- Responsible Gambling Council
Website: www.responsiblegambling.org
Phone: 1-800-961-1953
Provides information, resources, and support for problem gambling in Canada
International Resources
- National Council on Problem Gambling (USA)
Website: www.ncpgambling.org
National Problem Gambling Helpline: 1-800-522-4700 (call or text) - GamCare (United Kingdom)
Website: www.gamcare.org.uk
National Problem Gambling Helpline: 0808 8020 133 - GamStop (United Kingdom)
Website: www.gamstop.co.uk
Self-exclusion scheme across UK gambling operators - Gambling Help Online (Australia)
Website: www.gamblinghelponline.org.au
Telephone: 1800 858 858
These services are free, confidential, and staffed by trained professionals who can help you understand problem gambling and explore treatment options.
If You Need Help
Do not hesitate to reach out. Problem gambling is treatable, and seeking help is a sign of strength, not weakness. Whether you're concerned about your own gambling, or about someone you care about, professional support is available 24/7.
Contact the Responsible Gambling Council or any of the organizations listed above to speak with a counselor who can provide guidance and support.
Your health and wellbeing are more important than any bet.